Guide
Auto-reply
Send an automatic confirmation email to whoever submits your form, with a subject and message you control. Runs on clean submissions only; no email service to set up.
Turn it on
Open your form's Settings, enable Auto-reply to the submitter, and write a subject and message. It sends on every clean submission that carries an email address.
Personalize with placeholders
Use {{field}}tokens to drop submitted values into the subject or message. Field names match your form input's name. Unknown fields render as empty.
Subject: Thanks, {{name}}!
Hi {{name}},
We got your message and will reply within one business day.
— The Acme teamHow the address is found
ShipMyForm picks the submitter's address from the submission: a field whose name contains email first, otherwise the first email-looking value (including the _replytoreserved field). If there's no address, the auto-reply is skipped — the submission is still stored and delivered as normal.
Related
- Email notifications — get the submission in your own inbox.
- Validation — reject bad submissions before a reply ever goes out.